HCP communications, Ireland

Communications healthcare professionals find useful.

Glyz plans, writes, designs and builds communications for healthcare professionals (HCPs) for pharmaceutical and life sciences companies in Ireland and across Europe. Every piece is built from approved claims and references, prepared for your medical, legal and regulatory review, and planned around what HCPs actually need.

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In brief

What are HCP communications?

HCP communications are the emails, websites, detail aids, meetings, webinars and educational materials that pharmaceutical and life sciences companies use to inform healthcare professionals about their medicines, therapy areas and services. In Ireland, promotional communications to HCPs must follow the IPHA Code of Practice, and every item normally passes medical, legal and regulatory review before it is used.

Glyz brings planning, writing, design, development and event support together in one team, so your HCP communications stay consistent across channels and arrive at review in the shape your reviewers need.

What we deliver

HCP communications across every channel.

Engage one service or combine several into a coordinated plan.

Veeva Approved Email and HCP email

Approved Email templates and fragments, and other HCP emails, designed for your brand and tested in the email clients agreed for the project.

What you get

  • Template and fragment design for Veeva Approved Email
  • Responsive builds tested across agreed email clients
  • Versions for audiences and markets
  • Files prepared for review in your Vault

How this helps

Emails your field and brand teams can use with confidence.

HCP websites and portals

Product and resource websites for healthcare professionals, with HCP-only areas protected in the way your compliance team requires.

What you get

  • Information architecture built around HCP needs
  • HCP-only access control
  • Accessible design to WCAG 2.2 AA
  • Content prepared for review

How this helps

A site HCPs return to because it answers their questions quickly.

Digital detail aids

Interactive and static detail aids for representative conversations, prepared for your Veeva environment and local-market requirements.

What you get

  • Interactive navigation built for live conversations
  • Static and print-ready versions
  • Referencing and annotation for review
  • Localisation and updates

How this helps

Materials that support a focused, credible conversation.

HCP meetings and advisory boards

Support for HCP meetings, advisory boards and congress activity, from agenda and materials through to follow-up.

What you get

  • Planning support and agendas
  • Presentations, briefing packs and materials
  • Virtual and hybrid meeting set-up
  • Summaries and follow-up content

How this helps

Well-prepared meetings that make good use of HCPs\u2019 time.

Webinars and virtual events

Webinars and online events for healthcare professionals, from platform set-up and speaker briefing to follow-up communications.

What you get

  • Webinar planning and platform set-up
  • Speaker briefings, slides and running order
  • Registration, reminders and follow-up
  • Recordings and content for later use

How this helps

Online events that run smoothly and keep working after they end.

Medical education and content writing

Educational and promotional copy for healthcare professionals, written from approved sources and referenced for review.

What you get

  • Educational articles and resources
  • Promotional copy for every channel
  • Referencing against approved sources
  • Plain-language patient versions where needed

How this helps

Accurate, readable content prepared for an efficient review.

How we work

Planned around the HCP, prepared for the reviewer.

  1. Plan

    We agree the HCP audience, the message, the channels and the review route before anything is created.

  2. Create

    We write, design and build from approved claims and references, consistent across channels.

  3. Review

    We prepare each item for your medical, legal and regulatory review and support every round.

  4. Launch and measure

    Communications go live with the engagement measures agreed at the start.

  5. Improve

    We review what worked and refine the next cycle of communications.

Why Glyz

One team for every HCP channel.

Planning, writing, design, development and event support sit in one team, so your HCP communications keep one voice and one set of approved claims across email, web, detail aids and meetings. Members of our team hold Veeva and PromoMats certifications, and we work within your review process rather than around it.

Read the interactive HCP detail aid case study ›

Questions

Common questions.

What are HCP communications?

Communications aimed at healthcare professionals, such as emails, websites, detail aids, meetings, webinars and educational materials, used by pharmaceutical and life sciences companies to share information about medicines, therapy areas and services.

Do you work to the IPHA Code of Practice?

Yes. We plan and prepare HCP communications with the IPHA Code of Practice and your own procedures in mind, and support your reviewers. Final approval always sits with your medical, legal and regulatory team.

Can you build Veeva Approved Email?

Yes. We design and build Approved Email templates and fragments, test them in the agreed email clients and prepare the files for review in your Vault.

Do you support HCP meetings and advisory boards?

Yes. We support planning, agendas, presentations, briefing packs, virtual and hybrid set-up, and follow-up content, working alongside your medical and compliance teams.

Can you run webinars for healthcare professionals?

Yes. We plan webinars, set up the platform, brief speakers, prepare slides and handle registration, reminders and follow-up communications.

Do you only work in Ireland?

No. We are based in Dublin and support pharmaceutical and life sciences companies across Ireland and Europe, with delivery hubs in Canada and India.

Planning HCP communications?

Tell us what you have in mind and a senior consultant will respond within one business day.

Discuss your HCP communications